At Pretty Shimmering Things, we want your jewelry to reach you safely and quickly. 💎
Please read our shipping and delivery policy carefully to understand how we handle your orders.
1. Shipping Methods
- We ship via trusted courier services to ensure timely delivery.
- Available shipping options and rates will be displayed at checkout.
- Currently, we offer domestic shipping within India and international shipping to select countries.
2. Processing Time
- Orders are typically processed within 1–3 business days after payment confirmation.
- Custom-made or personalized jewelry may require 5–7 business days for processing.
- You will receive a confirmation email once your order is shipped.
3. Delivery Time
- Standard domestic delivery usually takes 3–7 business days.
- International delivery may take 7–21 business days, depending on the destination.
- Delivery times are estimates and may vary due to factors beyond our control, such as customs delays or courier issues.
4. Shipping Charges
- Shipping charges are calculated based on order weight, destination, and shipping method.
- Free shipping offers (if any) will be clearly stated on the website or during checkout.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- You can use this number to track your order through the courier’s website.
6. Incorrect or Damaged Delivery
- Please ensure your delivery address is accurate. We are not responsible for items delivered to the wrong address due to customer error.
- If you receive a damaged or incorrect item, contact us at hello@prettyshimmeringthings.in within 48 hours of delivery with photos of the item. We will resolve the issue promptly.
7. Contact Us
- For any questions or concerns regarding shipping and delivery, feel free to contact us at hello@prettyshimmeringthings.in
- We’re committed to ensuring your jewelry arrives safely and on time. 💫